Patient Care Over There: A Talk About Global Radiology Practices

GlobeTodd Minnigh is a familiar face in the AHRA community. As a frequent conference attendee and speaker, he has presented on a variety of topics because he has seen and experienced a great deal throughout his career. In a new role within Carestream, Minnigh’s responsibilities have allowed him to travel the world to get a closer look at how other countries are practicing medical imaging and addressing important trends such as dose reduction and process efficiency.

He took the time to answer a few questions related to the presentation he will be giving at AHRA 2014, “Patient Care, Over There: What We Can Learn from Radiology Practices Around the Globe.” The presentation will be taking place on Monday, Aug. 11, from 4:00-5:00 p.m. and Wednesday, Aug. 13, from 10:00-11:00 a.m.

When it comes to patient care, is there a difference in defining patient satisfaction among countries? Are they looking at different factors? 

Minnigh: The biggest difference is probably not what satisfies the patient, but how it is measured.  In the U.S., under the ACA, we use the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. It looks at things like responsiveness of the staff and the quietness of the hospital. In many industries, Net Promoter Score (NPS) is considered a best practice. It measures the likelihood that customers will recommend you or refer others to you.  In the end, folks will move their efforts toward improving whatever they measure.

What are the biggest challenges facing productivity and workflow issues today? 

Minnigh: The most common challenge is having sufficient budget for expertise and technology. This is true everywhere, more in some locations than others. The technology and processes exist today to make almost any place more productive. The trick is to know exactly what you need, how to implement it and how to pay for it.

What are some of the differences in technology adoption you have seen from around the world?

Minnigh: There are many. The most interesting for folks from the new world may be that many countries overseas have PACS, but still print all their images to film. In some cases this is for archive, referring physicians and/or because the patient expects a copy.

What are some approaches to radiation dose management that you have seen around the world but are not as prominent in the U.S.?

Minnigh: In Germany, radiation dose is very carefully managed. This is one reason portables are limited in the emergency department. Scatter reaches other patients even though they may be ‘far away’ by our way of thinking. Also every machine has a DAP, or Dose Area Product Meter, right on the collimator to determine the amount of radiation the machine produced. Carefully tracking this is a common practice in Europe and is becoming much more common here now too.

What’s the most important lesson AHRA members can take away from the practices you’ve seen around the world?

Minnigh: The most important lesson is to think outside the box.  There are other ways to do things, other priorities to consider.  We get very focused on what we do and doing it better, we often don’t consider if it could be done in an entirely different way or if it really needs to be done at all.

Todd Minnigh, VP, CarestreamTodd Minnigh is the vice president of worldwide sales  and marketing development at Carestream. His talk at AHRA 2014,  “Patient Care, Over There: What We Can Learn from Radiology Practices Around the Globe.” will be taking place on Monday, Aug. 11, from 4:00-5:00 p.m. and Wednesday, Aug. 13, from 10:00-11:00 a.m.

The Future of Mobile Technology in Healthcare

Andy Lim,HCIS Business Manager ASEAN, Carestream Health Singapore

Andy Lim, HCIS Business Manager ASEAN,
Carestream Health Singapore

Technology is constantly evolving. It seems like every day there is a better, smaller device that replaces the new one you bought yesterday and still don’t know how to use yet. In the past (present for some hospitals), image sharing was done solely via film distribution and multiple copies needed to be printed for multiple physicians to view the study.

As technology advances, hospitals begin looking to store their digital images in a centralized archive for distribution within and outside the hospital. This enhances the workflow of the hospital and brings clinical benefits not only to radiologists and clinicians, but also to patients.

While different technology may support certain mobile devices, your archive is the source where data is fed to your device. Your archive is also the foundation of data sharing.

Having a Vendor Neutral Archive (VNA) in place today ensures all clinical data belonging to the patient is securely stored and ready to be connected to a validated mobile technology/device. The other advantage of VNA is that data is stored in a non-proprietary format with the ability to ingest and store DICOM and NON-DICOM files so it gives the clinical users a complete patient portfolio, hence enhancing better patient care.

This mobile technology is extremely beneficial to three key groups of mobile users in the radiology space:

  1. Radiologists want access to view emergency cases and provide preliminary reports without traveling back to the hospital when they’re on call.
  2. Clinicians want access to images and reports in the clinic without complex installation or the need for a high end workstation.
  3. Patients want access to images and medical reports without the need to carry film or DVDs, and to be able to share their studies with other doctors for second opinions.

At Carestream, we’ve come a long way in the design of our software for use with mobile technologies and platforms to ensure they evolve in accordance with the needs of our customers and are easily integrated with the wide array of healthcare technologies. We realize that nothing lasts forever but rather than just accepting the fact, we responded by creating affordable solutions for our customers to stay one step ahead of technology.

Health IT Timeline

We recognize that not every IT solution can provide enterprise distribution – and yet that is what you need. For this reason we developed Vue Motion, a lightweight, vendor neutral viewer that can enables radiologists and clinicians to access patient data regardless of whether it is embedded in an EMR or it is serving as a standalone imaging viewer.  It has an intuitive interface, so it requires no dedicated resources or training. Yet it can handle virtually any task from calling up basic patient information to accessing full studies, as well as distributing reports and images.

Patients are becoming more involved than ever in their healthcare. As image distribution in radiology evolves, hospitals are constantly looking at innovative and cost effective methods to distribute images and results to the patient. Spire Healthcare, the UK’s second largest provider of private healthcare, has implemented Carestream’s Vue Motion zero-footprint viewer to enable its clinicians to view patient images on Apple, Android and other validated devices.

As this independent viewer is PACS-agnostic, clinicians across Spire can securely view PACS images from all of Spire’s 37 locations, where 27 sites have CARESTREAM Vue RIS/PACS and 10 sites use other systems. This ability to access images across multiple platforms is bringing increased flexibility to Spire consultants and timely results to patients.

“Vue Motion has made a vast difference to my image reporting,” said Dr Qaiser Malik, Consultant Radiologist at Spire Healthcare. “I no longer have to physically go to the hospital to log in at one of the workstations to view images and previous reports. I can log in at weekends wherever I am which is of great advantage. It is an absolutely fabulous tool and advances patient care by providing clinicians with timely reports and a head-start on treatment options.”

Read the full case study on Spire Healthcare and see what more Vue Motion provided the facility with here:

 

What is the biggest obstacle for your facility to overcome when trying to keep up with the variety of healthcare technologies?

Who is the Winner of the Dose Debate?

Sean Ruck, editor-in-chief, DOTmed Healthcare Business News

Sean Ruck, editor-in-chief, DOTmed Healthcare Business News

Hospitals have a duty to treat patients, but in order to do so, they have to get them in the door. Even though we’ve entered an era of consolidation, there’s still enough competition out there for medical facilities to strive to differentiate themselves and to one-up their rivals. One way to do that is to tout the latest and greatest equipment. In ideal situations, the equipment they tout should be equipment that actually means something to the public. Low-dose CT fits that bill.

Although there were murmurings for some time about patient radiation dose and discussions about ways to lower dose for years, it wasn’t until 2010 when the New York Times broke a story about patients being exposed to excessive radiation from CT scans that the public really got involved in the discussion.

The infamous 2010 New York Times article about CT scans and radiation dose.

The infamous 2010 New York Times article about CT scans and radiation dose.

Since that time, the public outcry has increased as more instances of excessive dosing have come to light. After all, “excessive” and “radiation” are not two words that should ever go together. It has caused many to question any imaging that utilizes radiation and rightfully so. Even if some health care officials (certainly some in the hospitals initially reported on) have downplayed the seriousness of excess dose, it’s ultimately to the public’s benefit to keep dose to a minimum — at least in terms of physical health.

That begs the question: in what ways wouldn’t limiting dose benefit the public? Well, the new low-dose CTs aren’t free of course and someone has to foot the bill and hospitals need to turn a profit to stay in business. So if they’re not saving money somehow, they’re raising prices.

Who’s ultimately responsible for the increased demand in low-dose solutions? The way I see it, there are four players in the story. First, there is the press that informed the public about dose and in a way that was hard to ignore — the story’s intro described one patient’s hair loss and offered images of other patients who lost hair due to excessive dose.

The second and third parties are the public and health care providers. The public of course demanded answers and many readily questioned their health care providers when it came time for an imaging procedure. Hospitals listened to patients and, the fourth party, manufacturers, listened to the hospitals.

I believe in this case, it was a trickle-up effect.  But the winners and losers don’t follow the same line. Manufacturers stand to win big because they’re not spending insane amounts of money to create some new modality to fit a need. They’re improving existing technology, so the hoops they have to jump through are easier to deal with. Patients come in second — costs may be passed on to them, but in theory, they should end up healthier. Finally, the hospitals probably make out the worst. Some with funds to quickly shift to the lower-dose solutions might do alright from an advertising standpoint, but eventually their competition will catch up and the benefit will be nullified. And of course the press did well — four years later and we’re still talking about the story.

How to make emotional connections with patients through image sharing

Belimar Velazquez, MBA, Director of Marketing and Inside Sales, United States & Canada, Carestream

Belimar Velazquez, MBA, Director of Marketing and Inside Sales, United States & Canada, Carestream

Healthcare providers work every day to deliver the best quality of care and the best experience to their patients. In many cases, a provider’s compassionate care creates a special bond and once this connection is created, patient satisfaction and loyalty is established.

However, in some cases, as is the case for radiology professionals, this emotional connection is a little harder to establish.  Consider the “invisible radiologist”:

  • 80 % of radiologists don’t meet their patients
  • 50 % of adults surveyed don’t know that radiologists interpret x-rays
  • Focus group participants were split as to “whether a radiologist is a licensed physician or a technician”

Yet, images – the very medium that defines the radiology role – presents a unique opportunity to establish connections. Think about the rampant proliferation of image sharing online:

Image sharing apps like Pinterest, Instagram and Snapchat all have one purpose in common to connect and elicit an emotional reaction through images (and words).  Imaging professionals are at the right place and the right time to help the enterprise establish an emotional connection with their patients through image sharing.

And guess what?  Patients want to see their radiology images and they want to share them.  We partnered with IDR Medical to conduct a survey of 1000 patients across the US with various backgrounds and found that patients place great value on the ability to share images online:

  • 61 % want to share their medical images with family members and friends
  • 88 % want to share with other physicians
  • Only 4 % would not share their own images

A recent Diagnostic Imaging meme portrayed just this fact.

042514_meme-ogram

While the meme was supposed to be funny, a quick search on Instagram shows this image sharing is happening now for mammograms, ultrasounds and x-rays:

Ultrasound Mammogram X-Ray
3,645 photos tagged 5,736 photos tagged 1,571 photos tagged

*Source Webstagram Search  – various hastags indicating images in each category, i.e. xraypictures, ultrasoundpic, mammogramscan

How do you put images into the hands of your patients to build this emotional connection?

The radiology community can turn to secure applications that allow patients and radiologists to share images.   These applications, usually compatible with the EHR/EMR, allow radiologists to establish communication with the patient and “tell a story” through both, images and words.  Here’s how it works:

[youtube https://www.youtube.com/watch?v=7zC84TNpIxw&w=560&h=315]

Building an emotional connection through image sharing can bring radiologists out of the dark and directly influence patient satisfaction. Our patient attitudes study found that:

  • 79 % of patients would return to a practice that offers online image access
  • 77 % would refer family and friends to a practice that offers online image access

What do you think? Can online image sharing play a more role in fostering direct connections with patients? 

Four Radiology Department Improvements Unlocked by the DRX-Revolution

Don Thompson, Digital Capture Solutions, Marketing Manager, Carestream U.S. & Canada

Don Thompson, Marketing Manager, Carestream U.S. & Canada

Patient experience. Cost containment. Clinical Quality. Physician alignment.

A recent Advisory Board blog post about the CXO perspective of imaging success reported that the C-Suite places more importance on these factors than volume growth.

It’s no surprise that provider priorities are changing. In response to this change imaging leaders are seizing the opportunity to adopt the broader system’s objectives and success measures.

This service line realignment becomes even more important during purchasing decisions. Radiology administrators must be able to demonstrate the impact of a new technology
investment on the right institutional objective.

Consider how the CARESTREAM DRX-Revolution helped these four DRX_Revolution_Image_09_Upright_Column
radiology departments:

  1. Clinical quality – “The DRX-Revolution helps our neonatologists improve care by delivering exceptional image quality and has also helped enable our staff to reduce dose by more than half. The ability to lower dose is especially important for pediatric patients due to the harmful effects of radiation on children and also because these very ill babies often require frequent X-ray exams. The DRX-Revolution automatically displays the previous technique so that we can ensure imaging consistency, which is especially important to help physicians detect changes in these very small patients. Physicians also report that being able to view images at the tubehead when they are inserting PICC lines and other devices is especially helpful because they no longer have to leave the bedside to verify correct placement. This speeds the process and reduces discomfort for these very fragile patients.” – Brad Hellwig, Director of Radiology, and Beth Wilson, Manager of Radiology, Crouse Hospital
  2. Cost containment – “We have reduced our fleet of portable imaging systems by one-third. Carestream’s DRX detectors can also be moved to another mobile imaging system. So if one of our existing portable systems goes down, we can move the detector to another unit,– Juanita Reader, RT(R), Manager of Diagnostic Radiology In-Patient and Informatics, OSF Saint Francis Medical Center
  3. Patient experience – “With the DRX detector, images are available over a wireless network in about five seconds, which can expedite diagnosis and treatment. This also eliminates the time-consuming process of transporting cassettes to a CR system for processing. The detector is light and it’s much easier for technologists to position correctly because the detector offers a full field of view. Detectors that are larger than the size of the image they capture are more difficult to work with.”  –  Tina Harvey, RT (R), Radiology Manager, Baylor University Medical Center
  4. Physician Alignment – “The DRX-Revolution also delivers process improvements for everyone involved in the imaging workflow—from technologists to physicians, radiologists and specialists. Since images from the portable systems are available in about five seconds, physicians can make rapid decisions that can improve patient care. The hospital’s technologists worked with radiologists to create new techniques for portable exams that lowered the dose while optimizing image quality. When Carestream’s consultant came to the site for training, she displayed four views of the same exposure so radiologists could select their preferred display preference. We didn’t even know it was possible to do this but it made our radiologists extremely happy.” – Chief Technologist Chris Vineyard, University Health System, San Antonio

Have you explored how a change in portable imaging strategy could contribute to your organizational goals?

Learn how one of American’s top hospitals – Indiana University Methodist Hospital –  converted from portable CR systems to DRX technology to improve physician satisfaction and boost staff morale here.

Four Key Advantages for Radiologists Using Advanced Post-Processing Capabilities

Barry D. Pressman, MD, Professor and Chair, Department of Imaging, S. Mark Taper Foundation Imaging Center, Cedars-Sinai

Barry D. Pressman, MD, Professor and Chair, Department of Imaging, S. Mark Taper Foundation Imaging Center, Cedars-Sinai

Post-processing as part of the workflow is a given with PACS workstations today. These post-processing techniques must be simple and rapid and the benefits are several:

  1. Improved hanging protocols. Post-processing at the PACS station is the most convenient, if it is part of the hanging protocols. This saves the radiologist time by eliminating the manual reordering of images for diagnosis and ensures a consistent presentation of the images for a particular study.
  2. Faster turnaround time. When additional reprocessing is necessary, beyond what the techs provide, time spent calling the techs and the delay in TAT can be obviated.
  3. Reduced tech time. When performed on the PACS as part of the routine hanging protocol, tech time can be minimized and more throughputs of cases may result.
  4. Clarification. Post-processing can be performed on the fly to clarify abnormalities for the reader and to provide demonstrations to clinicians.

I have experienced these benefits in the workplace, further proving my confidence in post-processing workflow in PACS.   Here are two examples:

In the first example, a clinician came by immediately after a CT exam performed for complicated fractures in facial bones. The exam had been performed to clarify the extent of the fractures and to plan the imminent surgery. The 2D and 3D reformats had not yet been performed by the techs. Thanks to PACS post-processing capabilities, we were able to create the 2D and 3D images on the fly, which clarified the presence of a tripod type fracture with a subtle posterior component that was not obvious on the axial acquisition images.

By working directly with the clinician, I was able to quickly generate the views needed to answer his concerns. The clinician was rapidly satisfied that he had all the information necessary to perform the surgery, with none of the delays that would have occurred if the tech was involved.

The second example of success in post-processing involves selective views and measurements related to vascular stenoses (abnormal narrowing of blood vessels) using vessel probe type processing. This is performed by the radiologists on the PACS to clarify questionable findings on the acquisition images and/or the post processed images performed by the techs, increasing our level of confidence.

Post-processing In both of these cases provided our facility with the most efficient and effective workflow possible. Our post-processing capabilities at the PACS workstation have allowed us to make necessary simple and complicated 2D and 3D reformats in a short amount of time making it possible to quickly review procedures and to reach a higher level of confidence with our findings. We believe this has increased our accuracy level, and the confidence of our clinicians in our interpretations.

Survey: Radiologists are Happy at Work

Liza Haar, Editor, Diagnostic Imaging

Liza Haar, Editor, Diagnostic Imaging

Sixty-eight percent of radiologists told us in our annual Radiology Compensation Survey, they are happy being radiologists. This satisfaction comes even though, not surprisingly, rads are logging long hours (63 percent work 41 to 75 hours a week). Most of the respondents were veterans of the radiology industry, with more than 20 years of experience.

This year, we also found that salaries dipped slightly (the mean salary for 2014 was about $355,000, down from a mean of $400,000 in 2013), but again, all signs point to overall job satisfaction. There is a lot of talk amongst rads about the future of radiology, and whether it is reimbursement, the job market or government policies, rads worry about where their profession is going.

On the other hand, many of today’s radiologists have had the opportunity to see imaging technology change right before their eyes (no pun intended!). While change can be frustrating, being a part of innovation and seeing the beneficial effects it has on your career is a fulfilling experience for rad professionals. Regardless of the state of the industry, rads are still happy in their field and as the radiology industry continues to change, the community continues to embrace that change.

For more results on salaries and job satisfaction among radiologists, technologists and administrators, check out the official survey from Diagnostic Imaging.

Photo courtesy of Diagnostic Imaging

Photo courtesy of Diagnostic Imaging

Photo courtesy of Diagnostic Imaging

Photo courtesy of Diagnostic Imaging

Wireless DR Rooms: Careful Evaluation Will Allow Your Facility to Maximize Productivity and Flexibility

By Fred Hastings, R.T., C.R.A., Director of Operations, Harbin Clinic

Our company is a large multi-specialty physician clinic with 23 separate locations in Northwest Georgia. We recently decided to install fully automated wireless DR rooms at our two busiest locations for routine radiology procedures—our orthopaedic clinic and our main clinic. Even though we had DR systems in these facilities, we chose to upgrade because the latest generation of wireless DR technology offered substantial gains in both image quality and productivity. Automated hardware features and advanced software functionality were also important benefits.

Achieving a streamlined process is extremely important because the orthopaedic site requires that patients first meet with their physician, have an imaging study if needed, and then go back for a consultation. At the main clinic, patients may be imaged and sent on their way or the patient may be required to return to the referring office with the results DRX-Evolutionof their exam. Rapid delivery of high-quality imaging studies is essential to keeping physicians on schedule and reducing patient wait times. A smooth workflow greatly impacts both physician and patient satisfaction.

After conducting an evaluation of several wireless DR systems, Harbin clinic managers and technologists unanimously selected a new DR room that is configured with a motorized overhead tube, motorized wall stand and an automated table for convenient, efficient patient positioning. The system’s software can automatically capture and stitch long-length images in the upright and supine position—which is a key benefit for orthopaedic studies.

For healthcare providers who are evaluating new DR rooms, I would make several suggestions based on our experience:

  • Wireless DR technology should offer both wireless transmission and removable detectors. Some DR systems we initially considered used a wireless network but the detector was wired into the wall Bucky. We wanted the flexibility of using the same detector for wall stand, Bucky and tabletop exams.
  • A detector that can move between multiple DR systems further boosts productivity and helps lower costs, while also offering redundancy.
  • An easy-to-use operator interface can maximize productivity. As technologists rotate between different sites, having the same type of DR equipment with a highly intuitive interface at all sites significantly enhances technologist efficiency.

Digital radiography has been around awhile, but the newest generation of wireless DR systems delivers significant advantages that make it worth evaluating for a variety of imaging environments.

Five Ideas the Medical Imaging World Will Be Implementing in 2014

Carestream CMO

Norman Yung, Chief Marketing Officer, Carestream

A new year means it is time to turn a new leaf. However, in the medical imaging world, this leaf may not be as new as we think. In 2013, many trends, topics, and ideas became part of the industry’s vernacular: multidisciplinary teams, big data, tomosynthesis, etc. While these trends gained traction through highly publicized research, 2014 will be the year of implementation.

Last year marked the time when certain trends were shown to have benefits, and this year will be the time when these ideas are put into practice among a larger portion of the industry. The following five trends are what we expect to see implemented widely throughout 2014, and we will be looking forward to measured results, analyses, successes throughout the year and into 2015.

Multidisciplinary Teams: This has proven to be a major benefit for healthcare organizations across the world, and a necessity for those working in radiology who want to emerge from the darkness. In a post from 2013, Dr. Marc Zins, Department of Radiology, Hôpital Saint-Joseph, explained the numerous benefits his multidisciplinary team provided: The quality of the communication throughout the department improved immensely, the department became better organized and have implemented new processes and protocols that have improved efficiency, it has become easier to sustain quality time, and better communicate metrics to members across the team. If radiologists want a more prominent role within their organizations, then forming and joining multidisciplinary teams is a must.

Tomosynthesis: This was a popular topic at RSNA 2013. There was a great deal of research presented that demonstrated the benefits of tomosynthesis and how it can improve diagnoses. We conducted a study in collaboration with the University of North Carolina School of Medicine that showed the feasibility of a stationary chest tomosynthesis system, and how it had the ability to improve image quality and enhance detection of small lung nodules and other chest pathology. Additional research presented at RSNA 2013 showed that the degree of visibility vastly improved using tomosythnesis, a higher percentage of the cancers were more definitively characterized as masses compared to asymmetries when using tomosynthesis for diagnosis, and when compared to conventional radiology, tomosynthesis allowed for increased cancer detectability upon screening. This was because of its improved visibility and the precise morphology of cancers allow for a better lesion diagnostics in initial imaging. It’s being proven over and over how beneficial 3D imaging can be, and look for more healthcare facilities to put this technology in place in 2014.

Reporting/Data: The idea about providing better reporting and data collection for radiologists is that it leads to better decision making and improves the patient’s understanding of their images. The implementation of better reporting tools would influence much of the decision making being done by radiology departments today. Data is becoming more and more valuable, and when it is brought into the decision-making process, it results in clearer, more appropriate actions being made that benefit the patient, department, and healthcare organization as a whole. Reporting software has the ability to reduce errors, improve productivity with automatic inclusion of data from modalities, embed clinically rich insight such as key images and multi-media content, quantitative analysis, or lesion management graphs into the final report. With these capabilities, the radiologist has access to a wealth of vital information that can be used for improved diagnoses.

Article courtesy of The Wall Street Journal: http://on.wsj.com/1gAT5oy

Article courtesy of The Wall Street Journal: http://on.wsj.com/1gAT5oy

Image Storage & Access: According to Frost & Sullivan, the amount of storage volume needed to house medical images has more than tripled since 2005, and it is projected to double in the next five years. A statistic like this is quite daunting. Data is everywhere. It is being created and consumed at exponential rates, and it is the job of healthcare facilities to properly store the images, and simultaneously ensure that they are accessible for the appropriate people. Security of these images is a necessity because of HIPPA regulations.  The ease of access is becoming even more of a necessity as not only medical professionals need these images and data, but more often patients are demanding access to their images too.

Patient Engagement: This topic has been a hot item for the past couple of years due to the prominence of EHRs, but now radiology is becoming invested in this arena. Medical images are becoming a more important component of the EHR, and the portals are serving as the access point for patients to view and share these images. In a study we conducted with IDR Medical in 2013,we found that 79% of patients would be more likely to return to a facility that offers online image portal and 76% indicated they would recommend the facility to others. In the end, 83% of those surveyed said that they would use a patient portal to access and share their medical images—a sign that this is a need that healthcare organizations should be providing.

These are not the only trends that will be popular in 2014, but are certainly among the most prominent. This year is going to be a year of action. We have passed the testing phase and now must move into implementation if the benefits of newer technologies are to be realized. It is going to be another exciting year for healthcare and medical imaging.

Patient Portals Enable Immediate, Secure Access to Medical Images

Cobalt Imaging Center is a medical charity that provides state of the art imaging for a large population in Southwest England. The facility recently adopted Carestream’s MyVue patient portal to enable patients’ immediate, secure access to their medical images via the web. Peter Sharp and Roisin Dobbins-Stacey of Cobalt Imaging spoke with us at RSNA and emphasized the need for a patient portal over CDs–their current means of sharing patient images—which are costly and timely.

Patients want access to their images now and a patient portal allows them instant access at their fingertips to share with whoever they want whether it’s the referring physician, or friends and family. The facility will slowly roll out MyVue and get patients adapted to a timely, functional, and secure way of sharing medical images.

Hear more about the benefits a patient portal brings to patients and imaging facilities in the video below.