Carestream RIS-PACS Installation at Cheltenham

Carestream Health Inc.

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Carestream RIS/PACS Installation at Cheltenham 

GENEVA, February 6― Carestream Health is working closely with Cheltenham Imaging Centre to develop an extensive RIS/PACS system. The Advanced Diagnostic Cheltenham Centre provides static and mobile services, with a major commitment to cancer imaging. Radiology services are provided for a wide range of specialties including MRI, PET/CT, CT and X-Ray, with approximately 14,000 examinations undertaken annually. 

(l to r) Karen Hackling, Deputy Lead Superintendent MRI, Cheltenham Imaging Centre (CIC); Andrew Robson, RIS/PACS Product Specialist Carestream Health; Niky Sykes, Head of IT & Business, CIC; Jim Hodge, Applications Specialist, Carestream Health and Bernadette Wiggett, IT & PACS Support, CIC. 
Our initial requirement was for a stand alone RIS, fully customisable to the unit’s way of operating, not something straight out of a box’, explained Niky Sykes, Head of IT at the Cheltenham Centre. ‘We installed a Carestream Health RIS in 2006 and now have a fully integrated system which covers everything for the patient’s diagnostic journey and for our administration, from scheduling and reporting to finance, invoicing and auditing. It’s effectively a full HIS which is incredible to use and has increased efficiency for all procedures’. 
The next phase was to add a completely integrated PACS, which could capture images from a wide range of sources. ‘The immediate challenge was to provide an automated PACS which would hang all images, from all protocols, for reporting from seven different MRI systems by thirty Consultant Radiologists, all with individual requirements,’ explained Niky. ‘At the time it was difficult to conceive how this could be done, when they all utilise different naming procedures,’ she went on. ‘Initially I didn’t think it could be done, but I felt confident in the flexibility of the Carestream Health system - I don’t know of another system that could be adapted in this way.  We had complete confidence in the Carestream Health team, everyone from our Service Engineer, Alastair Freeman, to the project management and RIS/PACS specialists.’

With up to thirty consultants using the Carestream Health RIS/PACS it was important that the new system provided everything the unit needed, including image comparisons, with immediate access to prior images, fully customised hanging protocols and seamless integration of all existing clinical applications.

Consultant Radiologist Dr Umesh Udeshi reported: ‘I can confidently say that the RIS/PACS implementation at Cheltenham is the best, most carefully thought out, well designed and flawlessly implemented of any that I have been shown. The implementation was planned thoroughly with deep knowledge of the workings of the centre and has been designed to aid and improve the processes’. Consultant Radiologist Dr Mark Cobby added: ‘It is unusual to see an IT project tailored so well to the needs of the user. It’s by far the best system I have used. Fast recall of patients, good integration with the RIS and brilliant presentation of the images, that make it a joy to use and report from.’

The next planned development for the Cheltenham unit is a remote link with the University of Glamorgan and implementation of voice recognition.  Niky Sykes remains confident: ‘Once again this is a challenge, but I’m sure with Carestream Health’s help, we will make it work.’


About Carestream Health, Inc.
Carestream Health, Inc., is a leading provider of dental and medical imaging systems and healthcare IT solutions; molecular imaging systems for the life science research and drug discovery/development market segments; and x-ray film and digital x-ray products for the non-destructive testing market. Headquartered in Rochester, N.Y., and serving customers in more than 150 countries, Carestream Health is an independent company operating within the family of companies owned by Onex Corporation (TSX: OCX.TO) of Toronto, Canada. For more information about Carestream Health, contact your Carestream Health representative or visit

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