Our Focus is Your Success – Meet Our Employees and Customers

Helen Titus

Helen Titus, Marketing Director, Digital Capture Solutions, Carestream

It’s an exciting and challenging time to be in the medical profession. Change is happening fast. New treatments.  Competing reform priorities. Evolving technologies.

Yet, a patient’s hopes, fears, and need for expert care remain constant—as does a doctor’s commitment to providing exactly that.

It’s our shared commitment to improving the health and lives of people around the world that drives our focus on innovation to continually raise the bar for image capture and management. At Carestream, our focus begins with listening and we look at issues from your perspective. Every day, we learn from providers large and small about the constraints you face and the problems you need to solve.

When you succeed, we succeed.  You are the beginning and the end of everything we do. We focus our research and innovation, design and manufacturing, and global approach to service and support precisely on your needs.

We know, for example, that providers are under intense pressure to restrain capital. We respond by focusing our energy on solutions that can help providers do  more with less, enhance efficiency and boost productivity—all while helping improve patient care.

In today’s environment, commitment must be more than a word. I invite you to view the video below to meet our people and hear from customers like Blessing Hospital in Illinois what Carestream’s focus means to them.  For Steve McDonald, Superintendent Radiographer at Royal Liverpool University Hospital in England, Carestream’s focus means:  “It used to take a staff of seven and three CR rooms to handle our 66,000 patients each year. Our upgrade to two CARESTREAM DRX-Evolution Systems now lets us serve the same number of patients with only a staff of four and redeploy the additional staff to meet other critical needs of the hospital. It also means having access to Carestream’s service team around the globe to troubleshoot any problems and maximize uptime.”

What do you look for in a technology partner? How do you define focus at your facility?

In a world of anywhere, anytime reading—who wins and who loses?

Dr. Roger Eng

Advanced PACS technology now equips radiologists to read exams anywhere, anytime.

This freedom breaks down the traditional paradigm in which local hospitals worked with local radiology groups. Now hospitals can contract with radiology and teleradiology groups located anywhere in the country, and these radiologists can work for hospitals across the nation. Radiologist productivity is greatly improved and radiology resources are available whenever and wherever they are needed.

Ultimately, modern PACS technology can help enhance the delivery of care through improved decision support, stronger communication tools, enhanced collaboration, and access to non-imaging patient information.

But how does the freedom created by remote reading change the way hospitals, radiology groups and teleradiology groups work together? Does this new playing field create winners and losers?

We can expect universal image availability to drive higher quality standards through increased competition. Radiology groups must do more than read images to earn the ability to serve local hospitals and physicians. They will need to do what many are already doing: 1) Carefully evaluating the imaging study in the context of patient’s clinical information derived from multiple sources including referring physician notes, HIS, EHR, lab data, and outside prior imaging exams; 2) developing close working relationships with clinicians that ultimately can enable better patient care; and 3) integrating themselves with the medical organizations and communities that they serve.

Competition among teleradiology and radiology groups will result in the strongest groups rising to the top and the weakest groups losing ground. So yes, there will be winners and losers. But I expect the outcome to be higher quality imaging consultation services, improved reporting times and more relevant care. Ultimately physicians and their patients will be better served. And that goal greatly outweighs the turf battles on the horizon.

So, what do you think? Is radiology becoming commoditized? And how does this affect your hospital or your radiology group?

Dr. Roger Eng:  President, Golden Gate Radiology Medical Group; Chief of Radiology, Chinese Hospital; Chief Medical Officer, Kona Healthcare