Smart Service

Smart Services

What's in a Service Agreement?

Peace of mind. There’s no shortage of value behind the knowledge that you’re in good hands. With a range of benefits, from access to our award-winning Customer Success Network team to a seamless path to upgrade, you can trust that a Carestream Service Contract will give you the peace of mind to focus on what matters most: your patients. Download our Smart Service Brochure to view our full spectrum of services.

We Care About Your Peace of Mind

Service Contracts to Let You Focus on What Matters Most: Your Patients

 
With Service Agreement

With Service Agreement

Without Service Agreement

Without Service Agreement

Access to our award-winning service and Customer Success Network team.

CSN

No access to our award-winning service and Customer Success Network team.

A range of options to help you choose the right coverage for your needs, maintain predictable spending, and limit your risk.

OPTIONS

Nonexistent coverage, unpredictable spending, and unmitigated risk—with the potential for costly/lengthy delays or lapses in service.

Priority service with remote diagnostics to solve some issues within hours.

PRIORITY

Non-priority service, no remote diagnostics—exacerbating minor delays.

Carestream-certified parts with a global distribution network for fast delivery and on-site repair

PARTS

OEM parts with non-priority delivery and on-site repair

Access to premium value in upgrades, accessories, training, applications support, and options

UPGRADE

Unclear path to upgrades and accessories, no access to training, applications support, or options.

Peace of Mind, Maximum Uptime, Optimal ROI

BOTTOM LINE

Stress, Variable Uptime, Less-than-Optimal ROI

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