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Carestream Customer Success Network

You are at the center of who we are

With Carestream Services, you are at the center of an extensive and experienced support network that is passionately focused on your ongoing success. Through your Single Point of Entry to Carestream’s Customer Success Network, you have easy access to a global team of experts. It’s a community of service and support - configurable to your need – that you, your patients and your staff can depend on.

Single Point of Entry

One call to one number. Simple.

With one call, reach a multi-talented Customer Care Representative who will work with you in your native language.

Your representative will take immediate ownership and action – and quite often be able to personally resolve your request.

Your Single Point of Entry will also give you access to a global team of experts who bring years of innovation, creativity and proven ability -- while ensuring you retain a single point of contact for smooth resolution.

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Success Core Team

Meet Our Customer Champions

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The eXceed Commitment

We are committed to ensuring your success and exceeding your expectations by providing the absolute best customer experience. We’ve formalized this with the eXceed Commitment.