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Domestic Shipping & Routing

Shipping Instructions


  • Consolidate on one Bill of Lading (BOL) all shipments shipped on the same day to each Carestream Health site, regardless of different purchase order number.
  • List the weight and pieces as the grand total for the aggregate shipments on the shipping document. (Bill of Lading, Airway Bill, Packing List, etc.)

Palletize freight whenever appropriate/feasible

  • Use separate pallets for each individual shipment.



Must include the following:

  • Ship to address, exactly as it is on the purchase order
  • Purchase Order Number(s)
  • Purchase Order Line Item Number, (for example, 01, 02, etc.)
  • Weight associated with each Purchase Order Line Item
  • Charge numbers if identified on the Carestream Health Purchase Order.
  • The third party Carestream Health bill to address, when applicable.


  • Mark the outside of each shipping carton with the Carestream Health Purchase Order Number(s)
  • Mark the total number of cartons shipped on the outside of cartons (example: 1 of 6, 2 of 6, etc.).


  • Each Carestream Health Purchase Order Number must have a separate Packing List.
  • Purchase Order Line Item Number, (for example, 01, 02, etc.)
  • Weight associated with each Purchase Order Line Item
  • Charge numbers if identified on the Carestream Health Purchase Order
  • Packing Lists must be attached to the outside of the cartons.
  • Mark the total number of cartons shipped on Packing Lists(s)


  • Do not purchase or sign for additional insurance or declare a value beyond the carrier's normal liability. Carestream Health will not pay for additional insurance


  • No one package can be over 150 lb., nor 108" in length.
  • No one package can be over the UPS maximum dimensional limit:
    GIRTH (Measure all the way around the box) + the LENGTH cannot exceed 130".
  • Use UPS Collect. See Specific location pages for UPS Collect account numbers.

Note: If shipments are not originating within the U.S., please refer to information on the purchase order itself or contact your Carestream Health buyer for specific international shipping instructions

Routing Instructions


Carestream Health's preferred TERMS OF SALE are:

To Carestream Health Destination
FOB Origin /Freight Collect
For UPS, use UPS Collect (see specific receiving location paper for UPS account numbers)
To Non Carestream Health Destination (Third Party Shipments)
FOB Origin, Bill 3rd Party (Carestream Health)


Mode is the method of transporting goods and materials from origin to destination based on weight of the shipment, utilizing the most economical method to meet service requirements. Mode selection determines service times and the unit cost of transportation. The principle modes of transportation covered herein are: Truckload (TL), Less Than Truckload (LTL), UPS Collect (Small Package), and Air (Small Package or Freight).


First determine the mode of transportation to meet service requirements. Then, based on origin/destination, select the carrier from the destination specific Origin/Destination Carrier Table.

IMPORTANT - Please ship material in time to ensure it arrives at the desired destination by the required date WITHOUT requiring the carrier to handle it as an expedite. Also, whenever possible, please plan so the carrier is able to be contacted the business day prior to the date of needed pick-up.

Origin Destination Carrier Table

Third Party Shipments

Third party shipments: Shipments to non-Carestream Health destination at the request of Carestream Health (ex: Supplier to Supplier; Supplier to Customer; etc)

Carestream Health will hold the supplier named on the purchase order responsible for following these shipping guidelines. Coordination may be needed between the buying and transportation groups here at Carestream Health to insure proper carriers are being used for these moves. Carestream Health Third Party Bill To Address:

Data2 Logistics
P.O. Box 61050
Fort Myers, FL 33906

General Carrier Guidelines:

Ground Shipments: UPS is our preferred carrier for those shipments > 1lb but < 150 lbs. In all cases, an account number will need to be set up for third party movements. For shipments < 1lb, USPS (US Postal Service) is our preferred carrier.

LTL Shipments: < 10,000 lbs and/or shipments 10 pallet positions or less use FedEx Freight; our preferred carrier.

TL Shipments: > 10,000 lbs, use Navajo or CH Robinson.

Air Shipments: As a general rule, shipments between 1-40 lbs should ship via UPS. Shipments 41 lbs and above use Seko Worldwide. In many cases air shipments need to be handled on a case-by-case basis. Frequency of need, leadtime, etc will determine what service and carrier is actually the best choice. A new third party account may need to be set up or an existing account may be used depending on the specific situation.

High Value Equipment: HVE moves requiring special handling such as air-ride capability, bracing of goods, inside delivery, debris removal, etc., our preferred carrier is Mayflower.

If you need help in determining the right carrier to use for your specific situation, cost information, or require an account number be set up for third party moves, please contact the following Logistics Mode Managers:


Ground Dawn Safford  (585) 323-7768
Air Tim Rice  (585) 627-6610



For failure to comply with these instructions, unless specifically authorized by Carestream Health, Carestream Health reserves the right to charge back to the supplier all excess transportation costs, plus a $50 administrative charge for each shipment not in compliance.

If Carestream Health is to reimburse the supplier for freight as a separate invoice item, the purchase order will be issued with terms of "FREIGHT PREPAID AND ADDED /FOB DESTINATION".

Environmental Health Safety
Environmental, Health and Safety (EHS)

Carestream Health's business practices to preserve the environment and protect your health and safety while providing solutions that dramatically improve the quality and cost of healthcare.

Worldwide Purchasing
Worldwide Purchasing

Find the most current information on our global strategies, policies, procedures, and contacts from across the world.