Service Agreements

Carestream Health nurtures relationships with our customers by providing a choice of exceptional Service Agreements. Choose from Carestream Health First Call Customer Program, Critical Care Health, HealthLabor Plus, and HealthPreventative Maintenance Plus Program to ensure that your medical equipment runs at peak performance. Our Service Agreements allow you to allocate funds for routine maintenance rather than pay for large, unexpected system failure expenses.

  • Features
  • Specs


Critical Care Plus Program

Choose a full performance service program and take advantage of the wide portfolio of options offered by Carestream Health to optimize your clinical and financial results.

First Call Customer Program

The Carestream Health First Call Customer Program provides your biomedical and clinical engineering staff with the tools and training they need to service your Kodak & Caretream Health equipment on site. Taught by experts who know our equipment and supported by best-in-class service infrastructure.

Labor Plus Program

Manage your maintenance and repair costs more effectively, especially on low-volume equipment. Get prompt, reliable, and expert service and on-site intervention when needed. No additional charge for preventive labor. You'll pay only for the parts you need.

Preventive Maintenance Plus Program

Extend the life of your equipment and minimize costly downtime with regular maintenance checks performed by Carestream Health service specialists.

Time and Material

Sometimes, purchasing a service agreement is not an option. Carestream Health's equipment services are also available on a time and material basis.