[caption id="attachment_5541" align="alignleft" width="138"] Laurie Cesar, Application Engineer, DMS, Carestream Health[/caption] [caption id="attachment_5542" align="alignleft" width="144"] Jenn Thwaits, Application Engineer, DMS, Carestream Health[/caption] Customers have never had more access to information than they do today. Everything they need is at their fingertips- product reviews, testimonials, competitor information. It’s